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Terms and Conditions
1. Pricing & Errors
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All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
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While we strive for accuracy, errors may occur. Rundle Bike reserves the right to correct any pricing errors and cancel orders placed at incorrect prices.
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An order is only confirmed once payment has been processed and a confirmation email has been sent.
2. Orders & Payment
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Orders can be placed online or in-store.
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Accepted payment methods include major credit cards, debit cards, and other methods as specified at checkout.
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Full payment is required at the time of purchase unless otherwise agreed upon.
3. Shipping & Delivery
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We offer shipping across Canada. Shipping fees and delivery times vary based on location and product size.
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Estimated delivery times are provided at checkout but are not guaranteed.
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Rundle Bike is not responsible for delays caused by carriers or external factors.
4. Returns & Exchanges
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Returns are accepted within 14 days of purchase for items in new, unused condition with original packaging and receipt.
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A restocking fee of 15% may apply to certain returns.
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Custom orders, special orders, and clearance items are final sale and not eligible for return or exchange.
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To initiate a return, please contact our customer service team.
5. Warranty
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New bicycles come with manufacturer warranties. Warranty terms vary by brand and product.
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Warranty claims are subject to manufacturer approval and may require inspection.
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Labor charges for warranty repairs may apply.
6. Service & Repairs
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Our service department offers a range of maintenance and repair services.
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Estimates are provided before work begins. Final charges may vary based on actual work performed.
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Service turnaround times are estimates and may vary based on workload and parts availability.
7. Limitation of Liability
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Rundle Bike is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the purchase price of the product or service in question.
8. Privacy Policy
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We value your privacy. Personal information collected is used solely for order processing and communication.
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We do not share your information with third parties without your consent, except as required by law.