We offer a full refund for cancellations made at least 24 hours in advance of your rental time. Cancellations made within 24 hours are non-refundable.

Yes! Our reservation system automatically calculates discounted rates for multi-day rentals — no promo code needed. The longer you rent, the more you save!

We do! Groups of 6 or more may be eligible for a 10% discount. For bigger group, please contact us in advance to arrange group bookings and receive a quote.

Unfortunately, e-bikes are not permitted on most trails at the Canmore Nordic Centre. Please check with park staff or consider renting a standard mountain bike for trail riding there.

Absolutely! Many of our customers ride the Legacy Trail to Banff. If you only plan to bike one-way, Banff public transit offers buses with bike racks for a convenient return trip.

While we accept walk-ins, we highly recommend booking in advance, especially during weekends and holidays, to guarantee bike availability.

Please bring a government-issued ID and a matching credit card for security deposit purposes.

Each rental includes a helmet, lock, and trail map. E-bikes also come with a charger for multi-day rentals.

We offer a range of high-quality bikes including e-bikes, mountain bikes, city/comfort bikes, and kids’ bikes, all regularly maintained for safety and performance.

If you’re planning to ride the Legacy Trail to Banff, we highly recommend renting a standard e-bike for a smoother, more enjoyable experience on the paved path.

We will do our best to match your request! Please call or email us if you have a specific model in mind.

At this time, bike delivery is not available, but we’re conveniently located right by the Legacy Trail and downtown Canmore for easy access.

If you’re planning a one-way ride from Canmore to Banff via the Legacy Trail, you can return to Canmore using Roam Transit’s Route 3. All Roam buses are equipped with free exterior bike racks that can hold up to at least three bikes. This is a convenient and eco-friendly option for those not planning a round-trip ride.

We operate rain or shine! If severe weather prevents safe riding, we will work with you to reschedule your booking.

Yes! One of the most popular routes is the Legacy Trail to Banff, a scenic and paved ride perfect for all skill levels. If you prefer a more relaxed ride, Canmore town creek side trails offer beautiful views and easy access to local sights.
👉 For more trail ideas and maps, visit our Nearby Trails Guide.

Yes, we do! We offer a selection of new, used, and ex-fleet bikes for sale. Most of our rental fleet is also available for purchase. If you decide to buy the bike you rented, we’ll apply your rental fee toward the purchase price. Just ask our team at the end of your ride!